Privacy Policy


Effective Date: 01-06-2023 


At MIKARAY, safeguarding your privacy is paramount. This Privacy Policy MIKARAY delineates our approach to collecting, utilizing, and protecting your personal data as you engage with our website. By navigating through our platform, you agree to the terms outlined in this document.

Information Collection 

1.1 Personal Information 

We may collect personal information, such as your name, email address, shipping address, and payment details when you make a purchase on our website. We only collect the necessary information required to process your order and provide you with the best possible service. 


1.2 Log Data 

We may collect information that your browser sends whenever you visit our website (“Log Data”). This Log Data may include your computer’s IP address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other statistics. 


1.3 Cookies 

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help improve website functionality and customize your experience. You have the option to disable cookies through your browser settings, but please note that some features of our website may not function properly if you do so. 


Use of Information 

2.1 Order Processing 

We use the personal information you provide to process and fulfill your orders, including shipping, payment processing, and order communication. 


2.2 Customer Support 

We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have. 


2.3 Marketing Communications 

With your consent, we may use your email address to send you promotional emails, newsletters, and other marketing materials to keep you informed about our latest products, offers, and updates. You have the option to unsubscribe from these communications at any time by following the instructions provided in the email or by contacting us directly. 


Disclosure of Information 

3.1 Service Providers 

We may engage third-party service providers to assist us in various aspects of our business operations, such as shipping, payment processing, and website analytics. These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. 


3.2 Legal Requirements 

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). 


Data Security 

We implement reasonable security measures to protect the personal information we collect and maintain. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 


No Return Policy for Products 

Please note that due to hygiene and safety concerns, we do not accept returns for makeup products once they have been opened or used. We encourage customers to review product details, descriptions, and shades carefully before making a purchase. If you have any questions or concerns about a product, please contact our customer support team before placing your order. 


Changes to the Privacy Policy 

We reserve the right to update or modify this Privacy Policy at any time. Any changes to the Privacy Policy will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates or changes. 


Contact Us 

If you have any questions, comments, or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [email protected] 

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

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